Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, and demographic information, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as submitting support requests or purchasing crypto bundles.
• Financial Data: Data related to your transactions on our Services, including purchase history, wallet addresses for withdrawals, and transaction statuses. We do not store payment card details.
• Data from AI Interactions: We collect the inputs you provide to our AI features, such as terms you ask to be explained or investment goals you describe, in order to provide the service and to improve our models. Please do not input sensitive personal information into these features.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions and update your portfolio.
• Email you regarding your account or orders.
• Respond to your support requests.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Send you a newsletter if you have opted in.

3. Disclosure of Your Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Rights

You have the right to access, correct, or delete your personal data. You can manage your account information through the 'My Account' page on our platform. For any other requests regarding your data, please contact us using the information below.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us through our Support Page.